Agilent Technologies N2620A - Manual (Page 35)

Introducing the FrameScope Pro 1
N2620A User’s Guide 17
Technical Support
If you have questions or comments about your FrameScope Pro,
contact your nearest technical support center as listed in the
Agilent Technologies Service Locations Worldwide Web site at
http://www.agilent.com/find/assist
Before You Call
Try to solve any problems using the FrameScope Pro built-in
Help system. Refer to
“About Help” on page 15. When contacting
the technical support center, be ready to provide the following
information.
• Serial numbers and software version of the FrameScope Pro
and DualRemote Pro. Refer to
Chapter 7 , “System
Information” on page 162.
• Detailed description of the problem, including the exact
wording of any error messages and what was done when the
error occurred.
• Company name and street address.
• Contact name and telephone number.