Clearing jams from the scanner area – HP LaserJet 3100 All-in-One Printer series User Manual

Page 179

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178 9 Troubleshooting and Maintenance

EN

Clearing jams from the scanner area

The following is a list of possible causes for jams in the scanning
mechanism:

●

Too many pages were loaded into the document feeder tray.

●

A special media item was loaded but the special media lever was
to the left.

●

Multiple sheets of a document were loaded but the special media
lever was to the right.

●

The item loaded contained tears, frayed edges, etc. or didn’t
meet the guidelines for documents (see “Selecting items for
faxing, copying, or scanning” in chapter 3).

●

The item was not loaded correctly.

●

The item was smaller than 2 by 3.5 inches (51 by 89 mm) (the
size of a business card).

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