190 9 troubleshooting and maintenance, Message cause solution – HP LaserJet 3100 All-in-One Printer series User Manual

Page 191

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190 9 Troubleshooting and Maintenance

EN

Paper Bin is Empty
Please Add Paper

The paper input bin is empty.

Load paper. If paper is already loaded,
remove it. Check for and remove any
jammed sheets and discard them. Then,
reload the paper.

Password must be 4
Digits

Attempt was made to enter a password
that was not 4 digits.

Re-enter 4-digit password.

Paused (Memory
Full)

The HP LaserJet 3100 product’s memory
is full, and the current job in the document
feeder tray is paused to wait for memory
to become available.

Reduce activity on the HP LaserJet
3100 product, or wait for other jobs to
finish so memory will be freed.
If there are faxes set up to be polled or
sent at a future time, you may want to
cancel these jobs to free memory.

PC Print Timed Out

The print job took too long to print, and the
HP LaserJet 3100 product timed out.

Let the “print jobs retry” continue for five
minutes. If the HP LaserJet 3100
product still does not print, resend the
print job.

Phone Number Error

Too many characters were entered when
dialing a phone number.

The maximum number of characters
that can be entered is 40. If you have a
number longer than 40 characters,
break the number into smaller chunks.
Enter the first part of the number, and
press

R

EDIAL

/P

AUSE

as the last

character in the first number. Then,
enter the second part of the number as if
it were a second number going to a
group. When the product dials, it will
treat both numbers as if they are one.
See “Sending faxes to multiple
recipients” in chapter 3.

Polling-In Error

The HP LaserJet 3100 product tried to poll
another fax machine. The poll failed
because either there was no answer, the
line was busy, or the other fax machine
was not ready to be polled.

Check with the sender to make sure
their fax machine is ready to be polled
and check the fax number. Then, set up
to poll again. See “Requesting a fax
from another fax machine (polling)” in
chapter 3.

Printer Fixing Error
Replace Fixing Unit

There is an error with the print engine.

Service is required. See the front of this
manual for support information.

Message

Cause

Solution

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