Solving paper feed problems – HP LaserJet 3100 All-in-One Printer series User Manual

Page 223

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222 9 Troubleshooting and Maintenance

EN

Solving paper feed problems

Use the following table to solve problems related to moving paper or
documents through the HP LaserJet 3100 product

.

Scanned text is not
clear.

The contrast, resolution, or brightness
may need to be adjusted before scanning.

The original may be on colored paper.

Adjust the resolution, contrast and/or
brightness setting(s) from the dialog box
that appears after you click Scan on the
Document Assistant.

If the original was on a colored paper,
including a brown recycled paper, the text
may not be clear. Try adjusting the
resolution, contrast, and/or brightness
settings from the dialog box that appears
after you click Scan on the Document
Assistant.

Scanned images
print at a reduced
size.

If necessary, the JetSuite Pro software
automatically reduces the size of the
image to fit it on the page. For example, if
you scan an 8.5- by 11-inch (215.9- by
279.4-mm) page, then the image in the
JetSuite Pro software will be the exact
same size edge to edge. However, most
printers cannot print right up to the edge of
the paper. To get the image to fit into this
printable area, you must slightly reduce
the size of the image.

Problem

Cause

Solution

Problem

Cause

Solution

Pages are coming
out of the HP
LaserJet 3100
product curled or
wrinkled.

Paper is curled or wrinkled when using the
paper output bin.

Paper may not be stored properly.

Use the front paper output slot by pushing
the paper path lever to the lower position.
See “Selecting the output path” in chapter
4.

Whenever possible, store paper in its
sealed ream at room temperature.

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