Troubleshooting by suspension type – HP XP7 Storage User Manual

Page 117

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Corrective action

Description

Path status

Restore the path

*

.

A program error is detected.

Program Error

* To restore a path, delete and then add the path again. It may be necessary to delete and then add the secondary
system again.

To delete the secondary system or path, see

“Deleting the Cnt Ac-J Z relationship ” (page 101)

or

“Deleting remote

paths ” (page 100)

. To re-register, see

“Configuring primary and secondary systems for Cnt Ac-J Z ” (page 62)

. If you

cannot restore the path after performing these operations, contact HP for assistance.

Troubleshooting by suspension type

Troubleshooting information for suspended pairs by suspension type is provided in the following
table.

Corrective Action

Description

Applies to

Suspend Type

Resynchronize the pair from the primary
system.

The user suspended the pair from the
primary or the secondary system by using
the S-VOL option.

P-VOL, S-VOL

Remote Data
Volume by
Operator

Clear the error condition at the secondary
system or S-VOL. If you need to access the

The primary system suspended a pair
because the system detected an error
condition at the secondary system.

P-VOL

by RCU

S-VOL, release the pair from the secondary
system. If any data on the S-VOL has
changed, release the pair from the primary
system and then re create the pair (Add Pair).
If data on the S-VOL has not changed,
resynchronize the pair from the primary
system.

Release the pair from the primary system, and
then resynchronize the pair. You should use

The primary system detected that the
S-VOL status changed to unpaired

P-VOL

Delete Pair to RCU

the Entire initial copy option to resynchronize

because the user released the pair from
the secondary system.

the pair. You can use the None initial copy
option only if no data on the P-VOL or S-VOL
changed.

Check the path status (see

“Remote paths

status probelms” (page 115)

).

The primary system detected an error
during communication with the secondary

P-VOL

Remoteremote Data
Volume Failure

Clear any error conditions at the secondary
system and the S-VOL. If you need to access

system or detected an I/O error during
update copy. In this case, the suspend
type for the S-VOL is usually by MCU.

the S-VOL, release the pair from the secondary
system. If data in the S-VOL has been
changed, release the pair from the primary
system and then re-create the pair. If data in
the S-VOL has not been changed,
resynchronize the pair from the primary
system.

Resynchronize the pair (pairresync) from the
primary system. The primary system performs

The primary system could not find valid
control information in its nonvolatile

P-VOL, S-VOL

MCU IMPL

an initial copy operation in response to the

memory during the IMPL procedure. This

pairresync request; the entire P-VOL is copied
to the S-VOL.

error occurs only if the primary system is
without power for more than 48 hours
(power failure and fully discharged
batteries).

Release the pair from the primary system.
Clear all error conditions at the primary

The primary system suspended this pair
during the initial copy operation. The data

P-VOL, S-VOL

Initial Copy Failed

system, the P-VOL, the secondary system, and

on the S-VOL is not identical to the data

the S-VOL. Reformat failed track by using

on the P-VOL. Invalid track format can
cause this suspension.

Troubleshooting by suspension type

117

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