Troubleshooting hardware problems affecting pairs – HP XP7 Storage User Manual

Page 118

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Corrective Action

Description

Applies to

Suspend Type

ICKDSF. Restart the initial copy operation
(Create Pairs window).

None. The primary system automatically
resynchronizes these Cnt Ac-J Z pairs when
it is powered on.

The primary system suspended all Cnt Ac-J
Z pairs because it was powered off.

S-VOL

MCU P/S-OFF

Troubleshooting hardware problems affecting pairs

Hardware failures affecting Continuous Access Journal Z are described in the following table.
Note also that, in addition to the problems described below, hardware failures that affect cache
memory and shared memory can cause the pairs to be suspended.

Recovery procedure

SIM

Causes of suspension

Classification

Depending on the SIM, remove the hardware
blockade or failure.

DC0x
DC1x
DC2x

Hardware redundancy has been lost due
to some blockade condition. As a result,
one of the following could not complete:

Local or remote system
hardware

If a failure occurs when Business Continuity
Manager is being used, S-VOLs in Suspend

primary-secondary system communication,
journal creation, copy operation,

(equivalent to SWAPPING in Business

resynchronize operation, staging process,
or de-staging process.

Continuity Manager) may remain in the master
journal. If these volumes remain, execute the

Journals cannot be retained because some
portion of the cache memory or the

YKRESYNC REVERSE option on the S-VOLs with
a pair status of Suspend, which is equivalent

shared memory has been blocked due to
hardware failure.

to SWAPPING in Business Continuity Manager
terminology (YKRESYNC is the Business
Continuity Manager command for

The primary system failed to create and
transfer journals due to unrecoverable
hardware failure.

resynchronizing a pair).This operation changes
all volumes in the master journal to primary
volumes. After this operation, resynchronize
the pairs.

The secondary system failed to receive
and restore journals due to unrecoverable
hardware failure.

The drive parity group was in
correction-access status while the Cnt Ac-J
Zpair was in Pending Duplex status.

Remove the failure from the primary and
secondary systems or the network relay
devices.

DC0x

DC1x

Communication between the systems
failed because the secondary system or
network relay devices were not running.

Communication between
the local and remote
systems

If necessary, increase resources as needed (for
example, the amount of cache, the number of

Journal volumes remained full even after
the timeout period elapsed.

paths between primary and secondary systems,
the parity groups for journal volumes, etc.).

Resynchronize the failed pairs.

Release failed pairs (Delete Pair).

DC2x

An unrecoverable RIO (remote I/O)
timeout occurred because the system or

RIO overload or RIO
failure

If necessary, increase resources as needed (for
example, the amount of cache, the number of

network relay devices were overloaded.
Or, RIO could not be finished due to a
failure in the system.

paths between primary and secondary system,
the parity groups for journal volumes, etc.).

Recreate failed pairs.

No recovery procedure is required. The
primary system automatically removes the

DC8x

The Cnt Ac-J Z pairs were temporarily
suspended due to a planned power
outage to the primary system.

Planned power outage
to the primary system

suspension condition when the system is
powered on.

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Cnt Ac-J Z troubleshooting

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