Troubleshooting with raid manager – HP XP7 Storage User Manual

Page 119

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Troubleshooting with RAID Manager

When an error has occurred in Continuous Access Journal Z pair operation when using RAID
Manager, you can identify the cause of the error by referring to the RAID Manager operation log
file. The file is stored in the following directory by default:

/HORCM/log*/curlog/horcmlog_HOST/horcm.log

Where:

* is the instance number.

HOST is the host name.

To identify the error code in the log file, open the RAID Manager log file, and find the error code.

Example: 11:06:03-37897-10413- SSB = 2E31, 3703

Error codes appear on the right of the equal symbol (=). The alphanumeric characters on the left
of the comma(,) indicates SSB1 (for example, 2E31), and on the right of the comma (,) indicates
SSB2 (for example, 3703).

The following tables describe the RAID Manager error codes for Continuous Access Journal Z.

RAID Manager error codes for Cnt Ac-J Z: SSB1 = 2E31, B901, B9E0, B9E1,
B9E2, B9E4, D004

Description

Error code (SSB2)

A request of Cnt Ac-J Z Pairresync to change the pair status from Hlde to Hold was rejected
because the PIN data was existed in the journal volume.

3703

A request of Cnt Ac-J Z Paircreate was rejected because the emulation types of the specified
master journal and of the restore journal were different.

3704

A request of Cnt Ac-J Z Paircreate or Cnt Ac-J Z Pairresync for delta resync was rejected because
the version of the secondary system did not support the corresponding command.

3705

A request of Cnt Ac-J Z Paircreate for delta resync was rejected because the specified P-VOL was
used as the S-VOL of Continuous Access Synchronous Z, and the pair status was not Duplex.

3706

A request of Cnt Ac-J Z Pairresync for delta resync was rejected because of the one of following
reasons.

3707

The specified P-VOL was the P-VOL of Continuous Access Synchronous Z, and the Cnt Ac-J Z
pair status was not Duplex.

The specified P-VOL was the S-VOL of Continuous Access Synchronous Z, and the Cnt Ac-J Z
pair status was not SSWS.

The Cnt Ac-J Z pair cannot be created because the specified P-VOL was being shredded.

3708

A request of Cnt Ac-J Z Paircreate or Cnt Ac-J Z Pairresync for delta resync was rejected because
the specifying of the restore journal was incorrect.

3709

The Cnt Ac-J Z pair cannot be resynchronized (DELTAJNL parameter specifying), because the
specified P-VOL is not in the either of HOLD or HOLDTRNS status. Or, the Cnt Ac-J Z pair cannot

370B

be resynchronized (ALLJNL parameter specifying), because the specified P-VOL is not in the either
of HOLD, HOLDTRANS, or NODELTA status.

A request of Paircreate or Pairresync for Cnt Ac-J Z pair or Cnt Ac-J Z pair for delta resync was
rejected because the status of the specified master journal or restore journal could not be transited,
or the status transition was in progress.

370C

A request for a Cnt Ac-J Paircreate or Cnt Ac-J Pairresync was rejected because the Continuous
Access Synchronous pair was either in the status other than suspending or was not used in the
2DC configuration.

371C

The journal was registered in a 2DC Cascade configuration. In this configuration, the Cnt Ac-J
pair cannot be created when the Continuous Access Synchronous is already registered. The 3DC
multi-target configuration also cannot be created.

371D

Troubleshooting with RAID Manager

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