Operational troubleshooting – HP Photosmart 3310 All-in-One Printer User Manual

Page 177

Advertising
background image

Tip

If your HP All-in-One came with a 2-wire phone cord adaptor, you

can use it with a 4-wire phone cord to extend the length. For information
on using the 2-wire phone cord adaptor, see the documentation that came
with it.

To extend your phone cord
1.

Using the phone cord supplied in the box with your HP All-in-One, connect
one end to the coupler, then connect the other end to the port labeled "1-
LINE" on the back of your HP All-in-One.

2.

Connect another phone cord to the open port on the coupler and to the
telephone wall jack, as shown below.

1 Telephone wall jack
2 Coupler
3 Phone cord supplied in the box with the HP All-in-One

Operational troubleshooting

The

3100, 3200, 3300 series Troubleshooting

section in the

HP Image Zone Help

contains troubleshooting tips for some of the most common issues associated with
your HP All-in-One.
To access the troubleshooting information from a Windows computer, go to the

HP Image Zone

, click

Help

, and then choose

Troubleshooting and Support

.

Troubleshooting is also available through the Help button that appears on some error
messages.
To access troubleshooting information on a Mac, click the

HP Image Zone

icon in the

Dock, select

Help

from the menu bar, choose

HP Image Zone Help

from the

Help

menu, and then choose

3100, 3200, 3300 series Troubleshooting

in the Help Viewer.

If you have Internet access, you can get help from the HP website at

www.hp.com/

support

. The website also provides answers to frequently asked questions.

Chapter 14

174

HP Photosmart 3300 All-in-One series

Troubleshooting

Advertising