HP Photosmart 3310 All-in-One Printer User Manual
Page 89
You don't see the SSID
The SSID is out of sight at the bottom of the list.
Press to scroll to the bottom of the list. Infrastructure entries are listed first, ad
hoc last.
The access point firmware needs updating.
Check for firmware updates for your access point on the manufacturer's website.
Update the firmware on the access point.
Your wireless adapter on your computer is not broadcasting the SSID (ad hoc).
Verify that the wireless adapter is broadcasting the SSID. Print a network
configuration page from your HP All-in-One (see
View and print network settings
and verify that the SSID for the wireless adapter appears on the network
configuration page. If the wireless adapter is not broadcasting the SSID, see the
documentation that came with your computer.
The firmware for the wireless adapter on your computer needs updating (ad hoc).
Check for firmware updates for your wireless adapter on the manufacturer's
website, and then update the firmware.
MAC filtering is enabled on your access point.
Keep MAC filtering enabled, but change the settings to allow the access point to
communicate with your HP All-in-One.
An Ethernet cable is connected to the HP All-in-One.
When an Ethernet cable is plugged into the HP All-in-One, the wireless radio turns
off. Unplug the Ethernet cable.
Error message: Cannot connect to network
The equipment is not turned on.
Turn on the networked devices, such as the access point for an infrastructure
network, or the computer for an ad hoc network. For more information on how to
turn on the access point, see the documentation that came with your access point.
The HP All-in-One is not receiving a signal.
Move the access point and the HP All-in-One closer together. Then run the HP All-
in-One Wireless Setup Wizard again. For information on the Wireless Setup Wizard,
see
Wireless infrastructure network setup
.
You have entered the SSID incorrectly.
Enter the SSID correctly. Remember that the SSID is case-sensitive. For more
information on how to enter the SSID, see
Connect to a wireless infrastructure
You entered the wrong mode (ad hoc or infrastructure) or security type. For more
information on ad hoc and infrastructure networks, see
Chapter 4
(continued)
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HP Photosmart 3300 All-in-One series
Netw
ork
setup