Case h: shared voice/fax line with computer modem – HP Photosmart 3310 All-in-One Printer User Manual

Page 49

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3.

Using the phone cord supplied in the box with your HP All-in-One, connect one
end to your telephone wall jack, then connect the other end to the port labeled "1-
LINE" on the back of your HP All-in-One.

Note

If you do not use the supplied cord to connect from the telephone

wall jack to your HP All-in-One, you might not be able to fax successfully.
This special phone cord is different from the phone cords you might
already have in your home or office. If the supplied phone cord is too
short, see

The phone cord that came with my HP All-in-One is not long

enough

for information on extending it.

4.

If your computer modem software is set to receive faxes to your computer
automatically, turn off that setting.

Note

If you do not turn off the automatic fax reception setting in your

computer modem software, your HP All-in-One will not be able to receive
faxes.

5.

Set the

Auto Answer

setting to

On

.

For information on changing this setting, see

Set the answer mode

.

6.

(Optional) Change the

Rings to Answer

setting to the lowest setting (two rings).

For information on changing this setting, see

Set the number of rings before

answering

.

7.

Run a fax test. For information, see

Test your fax setup

.

When the phone rings, your HP All-in-One will answer automatically after the number
of rings you set in the

Rings to Answer

setting. Then it will begin emitting fax

reception tones to the sending fax machine and receive the fax.

Case H: Shared voice/fax line with computer modem
If you receive both voice calls and fax calls at the same phone number, and you also
have a computer modem connected on this phone line, set up your HP All-in-One as
described in this section.
Since your computer modem shares the phone line with your HP All-in-One, you will
not be able to use both your computer modem and your HP All-in-One
simultaneously. For example, you cannot use your HP All-in-One for faxing if you are
using your computer modem to send an e-mail or access the Internet.
There are two different ways to set up your HP All-in-One with your computer based
on the number of phone ports on your computer. Before you begin, check your
computer to see if it has one or two phone ports.

If your computer has only one phone port, you will need to purchase a parallel
splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11
port on the front and two RJ-11 ports on the back. Do not use a 2-line phone
splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the
front and a plug on the back.) For additional details, see the

3100, 3200, 3300

series Troubleshooting

section in the onscreen

HP Image Zone Help

.

Chapter 3

46

HP Photosmart 3300 All-in-One series

Finish

setup

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