Error log interpretation: ground-start trunks – AT&T System 25 User Manual

Page 268

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MAINTENANCE

6. If “no loop current on outgoing call” is displayed, either of the above

conditions could be true. It is more likely, however, that the facility is
d o w n .

7.

Place an outside call on the line using the trunk test call procedures

listed in outgoing Trunk Problems. If you get fast busy tone, switch

trunk ports and try again.

8. If the problem does not move, replace the Loop Start CP.

9. If the problem moves, the fault is with the CO. Notify CO personnel

through the proper channels.

Error Log Interpretation: Ground-Start Trunks

Procedures:

1.

2.

3.

4.

5.

6.

7.

Check the Error Log for messages pertaining to ground-start trunks.

If “no loop current on incoming call” is displayed, no loop current

was detected on an incoming call. The CP detected ringing, but not

loop current when it closed the loop. In this case, the CO facility is
probably good, but either the current sensor on the CP is faulty or

the CO battery circuit is faulty.

Switch trunk ports and see if the problem moves to the new ground-
start trunk.

If the problem does not move, replace the Ground Start CP.

If the problem moves, the fault is with the CO. Notify CO personnel

through the proper channels.

If “fault on outgoing seizure”

is displayed, either of the two

conditions is true. The first condition is that the trunk CP did not
detect loop current as in the case of the “no loop current on

incoming call” message. The second condition is that the trunk CP

did not detect tip ground. This could be either a problem with the

CO or the ground detector on the CP.

Place an outside call on the line using the trunk test call procedures
listed under Outgoing Trunk Problems. If you get fast busy tone,

switch trunk circuits and try again.

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