More, Information.), Troubleshooting procedures – Brother MFC 7550MC User Manual

Page 211

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TROUBLESHOOTING PROCEDURES

16-6

MFC 4550/6550MC/7550MC
OP-US-5.0

Maintenance

The Print is too Light or too Dark

The

print

density

dial

is

located

in

the

corner

under

the

top

cover.

(Remove

the

drum

unit.)

You

can

use

it

to

adjust

print density by increasing or

decreasing the Print Density function

setting you chose.

The print may become darker or lighter

as conditions change (such as changing

the toner cartridge and drum unit or if

the machine has become overheated

from heavy use).

Use a straight blade screwdriver to turn the print density dial clockwise for darker print

and counterclockwise for lighter print. The dial has been set to the middle position.

Make five or six copies to bring the toner up to the level of the new setting.

If the print is still too light, check to see if the Toner Save feature is ON (see page 6-11).

Received Faxes Appear as Split or Blank Pages:

If

the

received

data

is

divided

and

printed

on

2

pages

or

if

you

get

an

additional

blank

page,

your

recording

size

may

not

be

set

correctly

for

the

recording

paper

you

are

using

(see

page

6-7).

If

you

are

using

the

fixed

reduction

feature,

check

to

see

if

the

reduction

ratio

is

suitable

for

the

real

recording

paper

(see

page

6-8~9).

When Dialing Doesn’t Work...

You

may

have

the

wrong

dialing

mode.

Change

the

TONE/PULSE

setting.

(See

page

3-1.)

You

should

check

all

the

telephone

line

connections

(such

as

to

the

handset

and

to

the

wall

jack).

Check

also

that

the

power

cord

is

connected

and

the

power

switch

is

turned

on.

(See

page

2-6

of

Setup

Manual

for

Fax,

Printer,

Copier.)

Check

by

pressing

Hook

to

see

if

you

hear

a

dial

tone.

Also

try

dialing

by

first

pressing

Hook

or

lifting

the

handset.

Wait

until

you

hear

the

fax

tones

and

then

press

Start.

Cover Page Comment Always Prints “Please Call”:

The

Cover

Page

report

is

only

a

sample

of

the

format

and

always

prints

“Please

Call”.

The

comment

you

programmed

will

be

generated

at

the

receiving

machine.

MFC Does Not Answer When Called:

Make

sure

the

MFC

is

not

in

Manual

mode

(Fax

and

F/T

lights

out).

Check

it

is

in

the

correct

receiving

mode

for

your

setup

(either

Fax,

F/T

or

TAD).

Check

for

a

dial

tone.

If

possible,

call

your

MFC

to

hear

what

is

happening.

No Dial Tone on the Handset:

Press

Hook.

If

there

is

no

dial

tone,

check

telephone

line

connections

at

MFC

and

wall

jack.

You

can

connect

a

regular

telephone

into

the

wall

jack

to

see

if

the

phone

line

is

working.

Print density dial

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