Troubleshooting procedures – Brother MFC 7550MC User Manual

Page 218

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TROUBLESHOOTING PROCEDURES

16-13

MFC 4550/6550MC/7550MC
OP-US-5.0

Recommendation

The

MFC

does

not

load

paper.

The LCD shows CHECK

PAPER or PRINTER

JAM.

• Check to see if the CHECK PAPER or PRINTER JAM

message appears on the LCD. If so, the multipurpose sheet

feeder may be out of paper or not properly installed. If it is

empty, load a new stack of paper into the feeder.

• If there is paper in the multipurpose sheet feeder, make sure

it

is

straight.

If

the

paper

is

curled,

you

should

straighten

it.

Sometimes it is helpful to remove the paper, turn the stack

over and put it back into the paper tray.

• Reduce the amount of paper in the multipurpose sheet feeder,

then

try

again.

Reinsert the paper firmly, one sheet at a time.

You can load envelopes from either the multipurpose sheet

feeder or the manual feed slot. Your application software must

be

set

up

to

print

the

envelope

size

you

are

using.

This

is

usually

done in the Page Setup or Document Setup menu of your

software. Refer to your application manual.

You

can

use

plain

paper,

envelopes,

transparencies,

labels,

and

organizer paper. For information on loading paper. See

“Acceptable Paper” in Chapter 10.

See “Paper Jams” on page 14-6.

The MFC does not load

paper from the manual

feed

stop.

Question

What paper can I use?

How can I clear paper

jams?

How can I load

envelopes?

Paper Handling Problems

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