Troubleshooting procedures – Brother MFC 7550MC User Manual

Page 219

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TROUBLESHOOTING PROCEDURES

16-14

MFC 4550/6550MC/7550MC
OP-US-5.0

Maintenance

The

MFC

can

not

print

full

pages

of

a

document.

A MEMORY FULL error

message occurs.

Recommendation

• Turn the MFC on and off or reset it.

• Make sure your application software is correctly set up to use

the MFC by checking the printer settings in your application

software.

• Make sure that the correct interface type and settings are set

up to match your computer. Be sure to use the RS-422A serial

interface for Macintosh computers and the RS-232C serial

interface for PCs. Refer to “Connecting the Serial Interface

Board (RS100M)” in Chapter 15. (Only for MFC 6550MC/

7550MC)

The MFC received a very complex print job and could not process

part of the page. This may be solved by the following ways.

• If you are using Windows

®

95 or Windows

®

3.1 with the

supplied printer driver, see the “Windows

®

Setup Printing

Problems” section.

• Try to reduce the complexity of your document or reduce the

print resolution.

This is a problem usually relating to serial interface settings.

Your computer is not recognizing the printer’s input buffer full

signal. Causes could be the wrong type of serial cable (incorrectly

wired or too long) or incorrect setting of your computer serial

interface.

• Expand the printer memory by installing one of the optional

memory boards (ME1000 or ME2000) .

• Reduce the printer resolution.

• Reduce the complexity of your document and try again.

• Reduce the graphic quality or the number of font sizes within

your application software.

Most laser printers have a restricted area that will not accept

print. Usually these are the first two lines and last two lines,

leaves 62 printable lines. Adjust the top and bottom margins in

your document to allow for this.

Question

The MFC prints

unexpectedly or it

prints garbage.

The MFC can not print

full pages of a document.

An error message PRINT

OVERRUN occurs.

The MFC prints the first

couple of pages correctly,

then some pages have

text missing. (Only for

MFC 6550MC/7550MC)

My

headers

or

footers

appear

when

I

view

my

document

on

the

screen

but

do

not

show

up

when

I

print

them.

General Printing Problems

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