Troubleshooting: your storage array software, Start-up routine, Device health conditions – Dell POWERVAULT MD3620I User Manual

Page 249: Troubleshooting: your storage, Array software

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Troubleshooting: Your Storage Array Software

247

19

Troubleshooting: Your Storage

Array Software

Start-Up Routine

Look and listen during the array’s start-up routine for the indications

described in Table 19-1. For a description of the front- and back-panel

indicators, see "Planning: About Your Storage Array" on page 23.

NOTE:

At least two physical disks must be installed in the array.

Device Health Conditions

When you open the Enterprise Management Window (EMW), the Dell

PowerVault Modular Disk Storage Management software (MDSM)

establishes communication with each managed storage array and determines

the current storage array status. The current status is represented by icons

next to the managed storage array.
The status icons shown in the Tree view in the EMW represent a summary

status for each storage array. If a storage array has a status of Needs Attention

or a status of Fixing, determine the condition that is causing this status

before attempting any management actions. You can determine the condition

causing the Needs Attention status or the Fixing status by selecting the

storage array and launching its Array Management Window (AMW).

Table 19-1. Start-Up Routine Indications

Look/listen for

Action

Alert messages.

See your storage management

documentation.

An unfamiliar constant scraping or grinding

sound when you access a physical disk.

See "Getting Help" on page 283.

book.book Page 247 Tuesday, June 18, 2013 3:09 PM

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