Dell POWEREDGE M1000E - Manual (Page 12)

16 Troubleshooting and Recovery...........................................................................................219
Gathering Configuration Information, Chassis Status, and Logs Using RACDUMP ............................................. 219
Supported Interfaces ..................................................................................................................................... 219
Downloading SNMP Management Information Base (MIB) File ...................................................................220
First Steps to Troubleshoot a Remote System ......................................................................................................220
Power Troubleshooting ..................................................................................................................................220
Troubleshooting Alerts ......................................................................................................................................... 222
Viewing Event Logs ...............................................................................................................................................222
Viewing Hardware Log ...................................................................................................................................222
Viewing CMC Log ........................................................................................................................................... 223
Using Diagnostic Console .....................................................................................................................................223
Resetting Components ..........................................................................................................................................224
Saving or Restoring Chassis Configuration .......................................................................................................... 224
Troubleshooting Network Time Protocol (NTP) Errors .........................................................................................225
Interpreting LED Colors and Blinking Patterns ..................................................................................................... 226
Troubleshooting Non-responsive CMC ................................................................................................................ 227
Observing LEDs to Isolate the Problem ..........................................................................................................228
Obtain Recovery Information From DB-9 Serial Port ..................................................................................... 228
Recovering Firmware Image .......................................................................................................................... 228
Troubleshooting Network Problems .....................................................................................................................229
Resetting Administrator Password .......................................................................................................................229
17 Using LCD Panel Interface...................................................................................................233
LCD Navigation ..................................................................................................................................................... 233
Main Menu ..................................................................................................................................................... 235
LCD Setup Menu .............................................................................................................................................235
Language Setup Screen .................................................................................................................................235
Default Screen ............................................................................................................................................... 235
Graphical Server Status Screen .................................................................................................................... 236
Graphical Module Status Screen ...................................................................................................................236
Enclosure Menu Screen .................................................................................................................................236
Module Status Screen ....................................................................................................................................237
Enclosure Status Screen ................................................................................................................................237
IP Summary Screen ........................................................................................................................................237
Diagnostics ........................................................................................................................................................... 237
LCD Hardware Troubleshooting ........................................................................................................................... 237
Front Panel LCD Messages ...................................................................................................................................239
LCD Error Messages .............................................................................................................................................239
LCD Module and Server Status Information .........................................................................................................243
18 Frequently Asked Questions................................................................................................249