Autotech service, Automated order-status service – Dell PowerEdge 1800 User Manual

Page 118

Advertising
background image

118

Getting Help

www

.dell.com | support.dell.com

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American countries)

www.dell.ca (Canada only)

Anonymous file transfer protocol (FTP)
ftp.dell.com/

Log in as user:anonymous, and use your e-mail address as your password.

Electronic Support Service
[email protected]

[email protected] (Asian/Pacific countries only)

support.jp.dell.com (Japan only)

support.euro.dell.com (Europe only)

Electronic Quote Service
[email protected]

[email protected] (Asian/Pacific countries only)

[email protected] (Canada only)

Electronic Information Service
[email protected]

AutoTech Service

Dell's automated technical support service—AutoTech—provides recorded answers to the
questions most frequently asked by Dell customers about their portable and desktop computer
systems.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to
your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service
through the technical support service. See the contact information for your region.

Automated Order-Status Service

To check on the status of any Dell™ products that you have ordered, you can go to
support.dell.com, or you can call the automated order-status service. A recording prompts you for
the information needed to locate and report on your order. See the contact information for your
region.

Advertising