Dell PowerEdge 1800 - Manual (Page 60)

60
Troubleshooting Your System
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Troubleshooting a Diskette Drive
Problem
• Error message indicates a diskette drive problem.
Action
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the
online or telephone service and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that came with the product.
1 Enter the System Setup program and verify that the diskette drive is configured correctly. See
"Using the System Setup Program" in the User's Guide.
2 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in
"Running System Diagnostics."
3 Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
4 Open the system. See "Opening the System."
5 Ensure that the diskette drive interface cable is securely connected to the diskette drive and
the system board.
6 Ensure that a power cable is properly connected to the drive.
7 Close the system. See "Closing the System."
8 Reconnect the system to the electrical outlet, and turn on the system and attached
peripherals.
9 Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
10 Turn off the system and attached peripherals, and disconnect the system from its electrical
outlet.
11 Open the system. See "Opening the System."
12 Remove all expansion cards installed in the system. See "Removing an Expansion Card" in
"Installing System Options."
13 Close the system. See "Closing the System."
14 Reconnect the system to the electrical outlet, and turn on the system and attached
peripherals.
15 Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
If the tests run successfully, an expansion card may be conflicting with the diskette drive logic,
or an expansion card may be faulty. Continue to the next step.
If the tests fail, see "Getting Help."