Dell PowerEdge 1800 - Manual (Page 64)

64
Troubleshooting Your System
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6 If the problem is resolved, reinstall the hard drive in the original bay. See "Installing and
Removing Hot-Plug SCSI Hard Drives" in "Installing Drives."
If the hard drive functions properly in the original bay, the drive carrier could have
intermittent problems. Replace the drive carrier. See "Installing and Removing Hot-Plug
SCSI Hard Drives" in "Installing Drives."
If the problem persists, the SCSI backplane board has a defective connector. See "Getting
Help."
7 Check the SCSI cable connections inside the system:
a Turn off the system, including any attached peripherals, and disconnect the system from
the electrical outlet.
b Open the system. See "Opening the System."
c Verify that the SCSI cable is securely connected to the SCSI host adapter.
The SCSI cable may be connected to the SCSI host adapter on the system board or to a
SCSI host adapter card installed in an expansion slot.
d Close the system. See "Closing the System."
8 Format and partition the hard drive. See the operating system documentation.
9 If possible, restore the files to the drive.
If the problem persists, see "Getting Help."
Troubleshooting SATA Hard Drives
Troubleshooting a SATA Hard Drive
Problem
• Faulty hard drive
• Damaged or improperly connected hard-drive cables
Action
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the
online or telephone service and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that came with the product.
NOTICE:
This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed,
back up all files on the hard drive.
NOTE:
If the hard drive is used in a RAID configuration, see "Troubleshooting a SATA Hard Drive in a
RAID Configuration."