Dell PowerEdge 1800 - Manual (Page 61)

Troubleshooting Your System
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16 Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
17 Open the system. See "Opening the System."
18 Reinstall one of the expansion cards you removed in step 12. See "Installing an Expansion
Card" in "Installing System Options."
19 Close the system. See "Closing the System."
20 Reconnect the system to the electrical outlet, and turn on the system and attached
peripherals.
21 Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
22 Repeat step 16 through step 22 until all expansion cards are reinstalled or one of the
expansion cards causes the tests to fail.
If the problem is not resolved, see "Getting Help."
Troubleshooting a CD Drive
Problem
• System cannot read data from a CD in an IDE or SCSI CD drive.
• CD drive indicator does not blink during boot.
Action
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the
online or telephone service and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that came with the product.
1 Try using a different CD that you know works properly.
2 Enter the System Setup program and ensure that the drive’s IDE or SCSI controller is
enabled. See "Using the System Setup Program" in the User's Guide.
3 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in
"Running System Diagnostics."
4 Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
5 Turn off the system and attached peripherals, and disconnect the system from the electrical
6 Open the system. See "Opening the System."
7 Ensure that the CD interface cable is securely connected to the CD drive and to the
controller.
8 Ensure that a power cable is properly connected to the drive.
9 Close the system. See "Closing the System."