Dell PowerEdge 1800 - Manual (Page 55)

Troubleshooting Your System
55
Troubleshooting a Damaged System
Problem
• System was dropped or damaged.
Action
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the
online or telephone service and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that came with the product.
1 Open the system. See "Opening the System."
2 Ensure that the following components are properly installed:
•
Expansion cards
• Power supplies
• Fans
• Drive-carrier connections to the SCSI backplane board, if applicable
3 Ensure that all cables are properly connected.
4 Close the system. See "Closing the System."
5 Run the system board tests in the system diagnostics. See "Running System Diagnostics."
If the tests fail, see the appropriate section in this chapter.
Troubleshooting the System Battery
Problem
• System message indicates a problem with the battery.
• System Setup program loses system configuration information.
• System date and time do not remain current.
NOTE:
If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its
system configuration information. This situation is caused by a defective battery.
Action
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the
online or telephone service and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that came with the product.
1 Re-enter the time and date through the System Setup program. See "Using the System Setup
Program" in your User's Guide.