Welch Allyn Connectivity Server - User Manual User Manual

Page 84

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Troubleshooting

Welch Allyn Connectivity Server

Troubleshooting WACS Icons on the Acuity System map

The following icons related to WACS can appear on the Acuity System map at the Acuity
Central Station display.

Central Station
component icon

Icon display
priority

Icon location on
Acuity Central Station
map

Messages at top
of Acuity Central
Station display

Recommended action

Connectivity Server
(WACS) OK

Beneath alerts
and alarms

Optionally at Acuity
Central Station area if
your system includes a
Welch Allyn Connectivity
Server (WACS)

None

Networked Acuity
System Problem

or

Connectivity Server
Unavailable

Low-level alert Acuity System network

area or Acuity Central
Station area

Check Network

There is a problem with a
networked Acuity System,
or the Welch Allyn
Connectivity Server
(WACS) is unavailable.

Contact qualified service
personnel.

Some Connectivity
Services Unavailable

Low-level alert Acuity Central Station

area

Call Service

Some services associated
with the Welch Allyn
Connectivity Server
(WACS) are unavailable.

Contact qualified service
personnel.

No Devices Running
Clinician Notifier are
Reachable

Low-level alert Acuity Central Station

area

Notifier Fault

System includes a Welch
Allyn Connectivity Server
(WACS) with the
AcuityLink option.

Mobile devices that are
running the Clinician
Notifier program are not
reachable. All devices are
logged off, turned off or
out of range, or the WACS
server is unavailable.

Contact a clinical
administrator and
qualified service
personnel.

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