Installing maxagent on a client system, Uninstalling maxagent, Automatic upgrade – AltiGen MAXCS 7.5 MaxAgent User Manual

Page 10: Downgrade procedure

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4 MaxAgent Manual

Installing MaxAgent on a Client System

When the above items are done, follow these steps on the client
machine:

1. Close all Windows applications.

2. On the MAXCS 7.5 installation media, open he MaxAgent

folder and run the Setup program, following the installation
instructions on the screens.

Alternatively, if your system administrator has loaded MaxAgent
on a shared network server, you can copy the files in the
MaxAgent folder to your desktop computer, and run the MaxAgent
Setup program.

Uninstalling MaxAgent

1. From the Windows Start menu, select Control Panel > Add/

Remove Programs > MaxAgent 7.5

2. Click Remove, and respond to any additional prompts.

Automatic Upgrade

Each time you start up MaxAgent, a comparison is made with the
version of MAXCS ACM that is running on the server. If updates
were made on the server, and your version of MaxAgent is out-of-
date, you are prompted for upgrade permission. If you automati-
cally upgrade, the MaxAgent startup is terminated and a software
upgrade session is started. Restart MaxAgent to run the newer
version.

Note: For remote MaxAgent users outside the firewall, TCP port

10050 must be open to allow automatic upgrade. Also,
automatic upgrade over the Internet requires the sending
of 15 MB files over the WAN, so it may take some time to
perform the update.

Downgrade Procedure

1. Go to Control Panel > Add/Remove Programs and remove

MaxAgent 7.5 and ALL OTHER 7.5 client applications

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