AltiGen MAXCS 7.5 MaxAgent - Manual (Page 23)

MaxAgent Manual 17
• PTO (personal time off)
Your system administrator may have configured additional
activities to select from.
The activity category you select appears beside the button. Keep
your Activity status updated.
You can record a different greeting for each Activity status. To do
so, click the Greeting tab, and select an Activity. Then click the
Record button at the bottom of the tab to record a greeting.
(Alternatively, you can right-click the activity, and select Record.)
Use your phone or headset to record the greeting.
To hear the greeting played back, click the Review. button.
Change your greeting whenever you want to.
Setting Status to Ready or Not Ready
The Ready/Not Ready button is a toggle. Click it to tell the system
not to send workgroup calls to your extension. Click it again to tell
the system you are ready to receive workgroup calls.
Turning Do Not Disturb On and Off
The DND button is a toggle that turns Do Not Disturb on and off.
When Do Not Disturb is on, all incoming calls are forwarded
according to your Enable Busy Call Handling settings.
Note: If the system administrator has disabled the Do Not
Disturb feature for the extension, the DND feature will not
be available to you. If you select DND, an alert pops up
informing you that DND is not allowed.