Dealing with voice mail – AltiGen MAXCS 7.5 MaxAgent User Manual

Page 53

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MaxAgent Manual 47

Choose Display to indicate whether to show the time of the
voicemail messages as the local time or the server time (this is
only offered if the server is in a different time zone).

New voice mail messages are indicated by a white, closed
envelope and bold type.

Heard voice mail messages are indicated by a white, open
envelope.

New messages marked urgent are indicated by a red, closed
envelope. When you have a message marked urgent, the
MaxAgent icon in the Windows tray and in the MaxAgent title
bar becomes a red envelope, and the Voicemail indicator in
the status bar bears a red circle.

If the message is saved, the envelope looks like this:

A paperclip symbol on the envelope indicates an attachment—
a voice mail message forwarded from another extension.

Dealing with Voice Mail

Select the message and use the voice mail command buttons at
the bottom of the Voicemail tab, as shown in the figure below.
You can also access these commands by right-clicking a voice mail
and selecting a command from the context menu.

Listening options are configurable, as described in “General
Information” on page 59.
You can listen using the sound card on
your computer or your phone. If you’re not using IPTalk, you can
play voice mail to a sound card while your phone is in the connect
state. (You cannot do this if you’re using IPTalk.)

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