Dialing speed dial numbers – AltiGen MAXCS 7.5 MaxAgent User Manual

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28 MaxAgent Manual

Note: If you have more than one MaxClient installed

(MaxCommunicator, MaxAgent, MaxOutlook, or
MaxCommunicator/Agent within Microsoft Office
Communicator), and you have enabled Smart Tags on
more than one, it is best to open only the one you want to
do the dialing. If you have more than one open, MAXCS
may not use the program you want it to use.
If more than one Smart Tag-enabled program is open,
MAXCS will use the first one it finds, using this search
order: MaxCommunicator, MaxAgent, MaxOutlook.
Additionally, if you were using the Smart Tag method with
a particular program, for example, MaxOutlook, and then
you open a Smart Tag-enabled MaxAgent, MAXCS will
continue dialing a Smart Tag call through MaxOutlook. To
have the call dialed through MaxAgent, close MaxOutlook.

Dialing Speed Dial Numbers

To dial speed dial numbers, click the Speed Dial tab:

This tab lists speed dial numbers that you have configured at your
extension (extension speed dial numbers), and it lists speed dial
numbers, if any, that have been set up for your extension by the
system administrator (system speed dial numbers). You can see
in the Type column which numbers are extension speed dial
numbers and which are system speed dial numbers.

To call a speed dial number, click the number in its Number
column.

Click the number to make the call

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