AltiGen MAXCS 7.5 MaxAgent - Manual (Page 88)

82 MaxAgent Manual
The MaxCall tab has the following columns:
• Phrase — List of phrases, or scripts, that you have recorded.
These are stored on the MAXCS server.
• Date — The date the phrase was recorded or last modified.
• Duration — The duration of the phrase in hh:mm:ss format.
• Notes — Notes you enter about the phrase. Double-click the
Notes cell to enter notes.
The drop-down list at the bottom displays campaign names and
the transmit caller ID for each campaign.
Using a Phrase
1. From the Campaign Transmit CID drop-down list, select the
campaign applicable to your call. If the callee’s phone displays
caller ID, his display will show the caller ID configured for this
campaign instead of the actual caller ID.
2. Make a call.
3. If you get the other party’s voice mail, click the Transfer to
Phrase button. MAXCS takes control of the call and plays the
selected phrase. Your phone is released so you can make
another call.
Note: Instead of selecting the phrase before making a call and
then clicking the Transfer to Phrase button, you can
double-click on a phrase after the call is connected.