Call alert options – AltiGen MAXCS 7.5 MaxAgent User Manual

Page 78

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72 MaxAgent Manual

Call Alert Options

If you want MaxAgent to inform you when you have a call, specify
your desired method(s) in the Configuration window’s Options >
Alert
screen.

You can set these alert options:

Disable — Disable screen pop.

Screen Pop — When a new call comes in while MaxAgent is
minimized on the taskbar, the MaxAgent main window pops
up. You can then answer the call or perform other MaxAgent
actions. For MaxAgent to pop up, you cannot have closed the
application entirely.

Inbound call alert — When a new call comes in, a window
pops up and gives you the option to answer the call or send it
to voice mail:

Audio Beep — Your computer beeps you when you have a
call.

Auto Close — The pop up window closes once you have
finished with the call.

Answer

Send to VM

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