AltiGen MAXCS 7.5 MaxAgent - Manual (Page 74)

68 MaxAgent Manual
You can enter up to 10 phone numbers in the Caller ID
Verification fields. For local numbers, use 7 digits
(5555555). For long distance numbers, use 10 digits—area
code + local number.
Note: If you enter no numbers in the Caller ID Verification
fields and ONA is enabled, ONA is made available to
every caller.
Using a Password
You can use a Caller ID Verification field to enter a password
number such as “5555” so that a caller who knows this
password can use ONA to find you, regardless of where they
are calling from. Tell the caller to dial 1 during your personal
greeting and then enter the password.
5. Enter the Forwarding Numbers to be used by the system to
find you when ONA is active. You can set up to four different
numbers—extensions or outside numbers. For outside
numbers, use the drop-down list to select the trunk access
code you want to use. Specify whether the number is an
extension or outside number and if a password is required.
When ONA is active, the system dials the forwarding
number(s) in the order from Forwarding Number 1 through
Forwarding Number 4. Note that this number order does not
correspond to the Schedule order—for example, Forwarding
Number 2 is not used first during Schedule Number 2.
Note: If your system administrator has not configured your
extension to require you to enter your extension
password when answering an ONA call, then a call
forwarded via ONA that is picked up by a voice mail box,
fax machine, or answering machine will connect, and
will not try any subsequent Forwarding Numbers.
Therefore, if you want ONA to use such an option as a
last resort, it should be Forwarding Number 4.
You can set the ONA ring duration from 5 to 45 seconds using
the Ring drop-down lists. Default value is 20 seconds. The system
will ring the ONA target during the specified time limit. If the ring
time exceeds 30 seconds, the system will play a phrase every 15
seconds (playing time is included in ring time).