Juniper Systems Allegro CX Manual User Manual
Page 246
246 Allegro CX Owner’s Manual
Please have this information ready when you contact us:
Allegro CX serial number
Your name
Name and shipping address of company/university/agency
Phone and fax number
Clear description of the problem encountered
Purchase order number and billing address (for equipment that is
not under standard or extended warranty)
The customer has the responsibility to ship the equipment to
Juniper Systems, Inc. with all shipping costs prepaid. After repairing
or replacing the equipment, Juniper Systems, Inc. will ship the
equipment, at its cost, back to the customer by the same type of
carrier used by the customer to ship the equipment to our facility.
Repairs are normally completed within ten working days unless
special circumstances exist.