Compuprint 9060LA - Manual (Page 147)

143
Symptoms Possible Cause Action/Resolution
Poor print quality (cont.) If the PRINT GAP Option is set to Auto.
adjust ., check the AUTO. GAP OFFSET
Option setting in Set-Up. See "S S S e e e t t t t t t i i i n n n g g g t t t h h h e e e
P P P r r r i i i n n n t t t i i i n n n g g g M M M o o o d d d e e e s s s ".
Print head may be worn. 1. Perform a self-test.
2. If the self-test is OK, see the other causes.
If the self-test is not OK, call Service.
Dark or smudged
printing Print head is too close to the
paper. Check the PRINT GAP Option setting in Set-
Up. See "S S S e e e t t t t t t i i i n n n g g g t t t h h h e e e P P P r r r i i i n n n t t t i i i n n n g g g M M M o o o d d d e e e s s s ".
If the PRINT GAP Option is set to Auto.
adjust ., check the AUTO. GAP OFFSET Option
setting in Set-Up. See "S S S e e e t t t t t t i i i n n n g g g t t t h h h e e e P P P r r r i i i n n n t t t i i i n n n g g g
M
M M o
o o d
d d e
e e s
s s ".
Print head may be worn 1. Perform a self-test.
2. If the self-test is OK, see the other causes.
Blank spaces or missing
dots within characters
If the self-test is not OK, call Service.
Print overlap. Paper Path is obstructed. 1. Clear Paper Path.
2. Press Pause to resume printing.
Vertical pitch setting is not
correct. Check the VERTICAL PITCH Option setting in
Set-Up. See "S S S e e e t t t t t t i i i n n n g g g t t t h h h e e e P P P u u u b b b l l l i i i s s s h h h i i i n n n g g g S S S t t t y y y l l l e e e ".
Garbled characters. Printer communication
settings are not appropriate
for host settings. Check the INTERFACE Option settings in Set-
Up. See "S S S e e e t t t t t t i i i n n n g g g t t t h h h e e e C C C o o o m m m m m m u u u n n n i i i c c c a a a t t t i i i o o o n n n
I I I n n n t t t e e e r r r f f f a a a c c c e e e ".
Poor alignment of the
vertical lines. Bidirectional alignment
setting is not correct. 1. Perform the BIDI. ALIGNMENT procedure
of the USER ADJUSTMENTS Function.
2. Check the result.
3. If the result is not correct, select the
Unidirectional value of the PRINT
DIRECTION Option.