Compuprint 9060LA - Manual (Page 150)

146
Paper Handling Problems and Solutions
Symptoms Possible Cause Action/Resolution
Paper jam Paper path is obstructed. 1. Clear the Paper Path.
Possible messages: 2. Press Pause to resume printing.
Push-Front1 jam 1. Clear paper jam.
Check paper
Pinfeed holes of continuous form
are not placed properly on the
tractors.
2. Reinstall the paper
or 1. Clear paper jam.
Push-Front2 jam
Continuous form is too taut or
has too much slack.
2. Reinstall the paper
Check paper 1. Clear paper jam. Paper supports of the tractor
unit are not positioned evenly
across the paper width.
2. Reinstall the paper
Print head is too close to the
paper. Check the PRINT GAP Option setting in
Set-Up. See "S
S S e
e e t
t t t
t t i
i i n
n n g
g g t t t h h h e e e P P P r r r i i i n n n t t t i i i n n n g g g
M
M M o
o o d
d d e
e e s
s s ".
If the PRINT GAP Option is set to Auto.
adjust ., check the AUTO. GAP OFFSET
Option setting in Set-Up. See "S S S e e e t t t t t t i i i n n n g g g
t t t h h h e e e P P P r r r i i i n n n t t t i i i n n n g g g M M M o o o d d d e e e s s s ".
1. Power-off the printer. The selected paper
feeding device does not
load the paper. Paper feeding device is not
properly mounted.
2. Remount the paper feeding device. For
the tractor in Front position, ensure
that the paper separator is properly
retracted.
Paper feeding device failure. Call Service.