Watson-Marlow Qdos30 - Manual (Page 5)

Watson-Marlow qdos30 PROFIBUS Pump User Manual 5
3 Warranty
Watson-Marlow Ltd (“Watson-Marlow”) warrants this product to be free from defects
in materials and workmanship for three years from the date of shipment, under
normal use and service.
Watson-Marlow’s sole responsibility and the customer’s exclusive remedy for any
claim arising out of the purchase of any product from Watson-Marlow is, at Watson-
Marlow’s option: repair, replacement or credit, where applicable.
Unless otherwise agreed in writing, the foregoing warranty is limited to the country
in which the product is sold.
No employee, agent or representative of Watson-Marlow has the authority to bind
Watson-Marlow to any warranty other than the foregoing unless in writing and signed
by a director of Watson-Marlow. Watson-Marlow makes no warranty of the fitness of
its products for a particular purpose.
In no event:
(i) shall the cost of the customer’s exclusive remedy exceed the purchase price of
the product;
(ii) shall Watson-Marlow be liable for any special, indirect, incidental, consequential,
or exemplary damages, however arising, even if Watson-Marlow has been advised
of the possibility of such damages.
Watson-Marlow shall not be liable for any loss, damage, or expense directly or
indirectly related to or arising out of the use of its products, including damage or injury
caused to other products, machinery, buildings, or property. Watson-Marlow shall
not be liable for consequential damages, including, without limitation, lost profits,
loss of time, inconvenience, loss of product being pumped, and loss of production.
This warranty does not obligate Watson-Marlow to bear any costs of removal,
installation, transportation, or other charges which may arise in connection with a
warranty claim.
Watson-Marlow shall not be responsible for shipping damage of returned items.
Conditions
• Products must be returned by pre-arrangement to Watson-Marlow, or a Watson-
Marlow approved service centre.
• All repairs or modifications must have been made by Watson-Marlow Ltd, or a
Watson-Marlow approved service centre or with the express permission in writing
of Watson-Marlow, signed by a manager or director of Watson-Marlow.
• Any remote control or system connections must be made in accordance to
Watson-Marlow recommendations.
• All PROFIBUS systems must be installed or certified by a PROFIBUS approved
installation engineer.
Exceptions
• Consumable items including tubing and pumping elements are excluded.
• Pumphead rollers are excluded.
• Repairs or service necessitated by normal wear and tear or by lack of reasonable
and proper maintenance are excluded.
• Products which, in the judgment of Watson-Marlow, have been abused, misused,
or subjected to malicious or accidental damage or neglect are excluded.
• Failure caused by electrical surge is excluded.
• Failure caused by incorrect or sub-standard system wiring is excluded.
• Damage by chemical attack is excluded.
• Ancillaries such as leak detectors are excluded.
• Failure caused by UV light or direct sunlight.
• All ReNu pumpheads are excluded.
• Any attempt to disassemble a Watson-Marlow product will invalidate the product
warranty.
Watson-Marlow reserves the right to amend these terms and conditions at any time.