PLANET WDRT-750AC - Manual (Page 80)

User Manual of WDRT-750AC
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I can’t locate my router by my
wireless device.
a. ‘Broadcast ESSID’ set to off?
b. All two antennas are properly secured.
c. Are you too far from your router? Try to get closer.
d. Please remember that you have to input ESSID on your
wireless client manually, if ESSID broadcast is disabled.
File download is very slow or
breaks frequently.
a. Are you using QoS function? Try to disable it and try
again.
b. Internet is slow sometimes, so be patient.
c. Try to reset the router and see if it’s better after that.
d. Try to know what computers do on your local network. If
someone’s transferring big files, other people will think
Internet is really slow.
e. If this never happens before, call you Internet service
provider to know if there is something wrong with their
network.
I can’t log into the web
management interface; the
password is wrong.
a. Make sure you’re connecting to the correct IP address of
the router!
b. Password is case-sensitive. Make sure the ‘Caps Lock’
light is not illuminated.
c. If you really forget the password, do a hard reset.
The router becomes hot a. This is not a malfunction, if you can keep your hand on
the router’s case.
b. If you smell something wrong or see the smoke coming
out from router or A/C power adapter, please disconnect
the router and A/C power adapter from utility power
(make sure it’s safe before you’re doing this!), and call
your dealer of purchase for help.