ProSoft Technology MVI56E-SIE User Manual

Page 120

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Diagnostics and Troubleshooting

MVI56E-SIE ♦ ControlLogix Platform

User Manual

Client Communication Module

Page 120 of 168

ProSoft Technology, Inc.

September 6, 2012

If PCB is unable to connect to the module:

1 Click the

B

ROWSE

D

EVICE

(

S

)

button to open the ProSoft Discovery Service.

Select the module, then right-click and choose S

ELECT FOR

PCB.

2 Close ProSoft Discovery Service, and click the C

ONNECT

button again.

3 If these troubleshooting steps fail, verify that the Ethernet cable is connected

properly between the computer and the module, either through a hub or
switch (using the grey cable) or directly between the computer and the
module (using a red crossover cable).

If a connection is still not able to be established, contact ProSoft Technology for
assistance.

4.2.1 Connecting to the Module's Web Page

The module's internal web server provides access to general product information,
firmware download link, and links to ProSoft Technology's Web site.

1 In ProSoft Discovery Service, select the module, and then click the right

mouse button to open a shortcut menu.

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