Where to get help, Telephone support services – Epson 9300i User Manual

Page 118

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118

Solving Problems

Where To Get Help

EPSON provides technical assistance through electronic support
services 24 hours a day, as listed in the following table.

Telephone Support Services

To use the EPSON PrivateLine Support service, call (800) 637-7661

and enter the PIN on the EPSON PrivateLine Support card included
in your Start Here kit. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6

AM

to 6

PM

,

Pacific Time, Monday through Friday, for the duration of your
warranty period.

You may also speak with a projector support specialist by dialing one
of these numbers:

■

U.S.: (562) 276-4394, 6

AM

to 6

PM

, Pacific Time, Monday

through Friday

■

Canada: (905) 709-3839, 6

AM

to 6

PM

, Pacific Time, Monday

through Friday

Toll or long distance charges may apply.

Before you call, please have the following information ready:

■

Product name (EPSON PowerLite 9300i)

■

Product serial number (located on the bottom of the projector)

■

Computer configuration

■

Description of the problem

You can purchase screens, carrying cases, or other accessories from
EPSON at (800) 873-7766 or by visiting the EPSON Store at
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral

.

World Wide
Web

From the Internet, you can reach EPSON’s product
support page at http://support.epson.com. After
selecting your product, you can access troubleshooting
information, download product documentation, and
receive technical advice through e-mail.

Presenters
Online

Access tips, templates, and training for developing
successful presentations at
http://www.presentersonline.com

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