Where to get help, Telephone support services – Epson 9300i User Manual

Page 118

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Solving Problems

Where To Get Help

EPSON provides technical assistance through electronic support
services 24 hours a day, as listed in the following table.

Telephone Support Services

To use the EPSON PrivateLine Support service, call (800) 637-7661

and enter the PIN on the EPSON PrivateLine Support card included
in your Start Here kit. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6

AM

to 6

PM

,

Pacific Time, Monday through Friday, for the duration of your
warranty period.

You may also speak with a projector support specialist by dialing one
of these numbers:

U.S.: (562) 276-4394, 6

AM

to 6

PM

, Pacific Time, Monday

through Friday

Canada: (905) 709-3839, 6

AM

to 6

PM

, Pacific Time, Monday

through Friday

Toll or long distance charges may apply.

Before you call, please have the following information ready:

Product name (EPSON PowerLite 9300i)

Product serial number (located on the bottom of the projector)

Computer configuration

Description of the problem

You can purchase screens, carrying cases, or other accessories from
EPSON at (800) 873-7766 or by visiting the EPSON Store at
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral

.

World Wide
Web

From the Internet, you can reach EPSON’s product
support page at http://support.epson.com. After
selecting your product, you can access troubleshooting
information, download product documentation, and
receive technical advice through e-mail.

Presenters
Online

Access tips, templates, and training for developing
successful presentations at
http://www.presentersonline.com

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