Ripple patterns appear in an image, Spots or lines appear in all scanned images – Epson DS-32000 Large-Format Document Scanner User Manual

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Related references

Additional Scanning Settings - Main Settings Tab
Additional Scanning Settings - Advanced Settings Tab

Related tasks

Saving a Scan as an Office Format File
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2

Ripple Patterns Appear in an Image

You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused
by interference from differing pitches in the scanner's screen and your original's halftone screen. To
reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again:

• Select the

Descreening

setting on the Advanced tab.

• Select a lower

Resolution

setting.

Parent topic:

Solving Scanned Image Quality Problems

Related references

Additional Scanning Settings - Main Settings Tab
Additional Scanning Settings - Advanced Settings Tab

Spots or Lines Appear in All Scanned Images

If spots or lines appear in all your scanned images, try these solutions:

• Make sure the surface of your original is clean.

• Make sure there is no debris or dirt inside the ADF.

• Disconnect any connected cables and clean inside the scanner.

• Enable the

Detect Glass Dirt

setting on the control panel. (Press the

home button, select

Settings

>

Scanner Settings

>

Detect Glass Dirt

, and select

On-Low

, if the alert displays a misdetection, or

On- High

if dirt is not detected.) When an alert displays on the control panel, clean the glass scanning

surfaces inside your scanner using a genuine Epson cleaning kit or a soft, moist cloth.

Note:

If there are scratches on the glass surface, the alert screen may continue to appear even after

cleaning the glass. Contact Epson for information about replacing the glass.

• Avoid scanning in direct sunlight.

Parent topic:

Solving Scanned Image Quality Problems

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