Operating environment, System requirements, Supported cameras – Canon CR-N700 4K PTZ Camera with 15x (Satin Black) User Manual

Page 7: Limitations

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For the latest information on this product (user manuals, operating environment, etc.), please refer to the Canon website.

System Requirements

Supported Cameras

Refer to the “Remote Camera Control Application Compatible Cameras” from the website along with the User

Manual. The screenshots may differ depending on the firmware version of the camera. Update the camera to the

latest firmware.

Limitations

• Make sure to exit all other applications before using this software.

• Although communication via HTTP proxy is supported, this feature depends on the environmental variables and network

settings of the computer on which it is running.

• HTTP proxy authentication is not supported.

• The computer will not automatically go into sleep or suspend mode while this software is communicating with a camera.

It is, however, possible to manually put the computer into sleep or suspend mode during communication.

• When launching this software, sometimes the following message appears: “Do you want to run this file?” Click [Run] to

continue launching the software.

• If multiple IPv4 addresses (other than AutoIP) are set on the same computer when using multiple network cards, normal

communication may not be possible. If this happens, it is necessary to temporarily switch to a single IPv4 address.

• Check the Canon website for the latest operating environment information when applying a service pack or updating the

operating system.

Operating Environment

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