HP MSL6000 Series User Manual

Page 114

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Troubleshooting

114

3033

Chassis S/N did not scan
(A valid serial number bar code label

could not be read.)

•

Press the Enter button to clear the

message.

•

Contact support.

3034

Chassis S/N save operation failed
(The serial number scanned from the bar

code label could not be saved to

non-volatile memory.)

•

Press the Enter button to clear the

message.

•

Contact support.

3035

Drive Unload Prevented
(The drive prevented media removal

barcode on cartridge in drive could not

be read.)

•

Remove the cartridge from the library via

the Move Media using the LCD touch

display.

• Inspect/replace the barcode label if

necessary.

3040

Motor Firmware Error
(The loader task detected an unexpected

status and could not recover.)

•

Press the Enter button to reboot.

•

Turn off power to the library and inspect

connectors and cables.

3041

Loader Received Invalid Command
(The loader task received an unexpected

command and could not recover.)

•

Press the Enter button to reboot.

•

Turn off power to the library and inspect

connectors and cables.

3042

Motor Firmware Error
(The loader task detected an unexpected

status and could not recover.)

•

Press the Enter button to reboot.

•

Turn off power to the library and inspect

connectors and cables.

3050

Missing Magazine
(In diag, no magazine installed for diag

to run.)

•

Press the Enter button to clear the

message.

•

Insert magazine.

•

Invalid user initiated operation. Set

parameters correctly and try again.

3051

No Cartridges In Library
(No cartridge available for diag to run.)

•

Press the Enter button to clear the

message.

•

Insert cartridge.

•

Invalid user initiated operation. Set

parameters correctly and try again.

3052

Too Many Cartridges
(Unable to run cartridge or drive cycle

because loader is full with cartridges.)

•

Press the Enter button to clear the

message.

•

Remove a tape from the library.

•

Invalid user initiated operation. Set

parameters correctly and try again.

Table 10

Fault Symptom Codes (continued)

FSC

Message

ERP

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