HP MSL6000 Series User Manual

Page 126

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Troubleshooting

126

503D

Drive Status Fail
(Cleaning operation failed because the

library could not retrieve drive status.)

•

Press the Enter button to clear the

message.

•

Invalid user initiated operation. Set

parameters correctly and try again.

•

Ensure the drive shows good status

through the drive status window.

6001

Inter-Module Unknown Event
(Inter-module communication failure.)

•

Press Enter to reboot.

• Check pass-through connections.
• Check network connections to the

network router.

6002

Inter-Module no command matching

response

•

Verify operation and retry.

• Update the Map using the LCD touch

display. (Menu -> Maintenance -> Force

reconfiguration)

6003

Inter-Module command length
(Incorrect command length.)

•

Verify operation and retry.

• Update the Map using the LCD touch

display. (Menu -> Maintenance -> Force

reconfiguration)

6004

Inter-Module loopback buffer mismatch

•

Cycle power to the library or reboot by

using the LCD touch display.

• Retry operation.

6005

Inter-Module bad data length
(Incorrect data length.)

•

Verify operation and retry.

• Update the Map using the LCD touch

display. (Menu -> Maintenance -> Force

reconfiguration)

6006

Inter-Module bad packet length
(Incorrect packet length.)

•

Verify operation and retry.

• Update the Map using the LCD touch

display. (Menu -> Maintenance -> Force

reconfiguration)

6007

Inter-Module failed to allocate TCP buffer

•

Power cycle the library.

• Check pass-through connections.

6008

Inter-Module pending table full

•

Power cycle the library.

• Retry the operation.

7001

Command response from unexpected

source

•

Press the Enter button to reboot.

•

Cycle power to the library or reboot

using the GUI touch screen.

Table 10

Fault Symptom Codes (continued)

FSC

Message

ERP

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