HP MSL6000 Series User Manual

Page 132

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Troubleshooting

132

8002

Drive Fan stalled
(The fan in the drive hot-swap shoe is

either not installed or has stalled.)

•

Press the Enter button to clear the

message.

•

Look for a drive with an amber LED (rear

of library) to determine which drive has

the fan issue. If the drive is not in use,

take it off-line to prevent it from

overheating. If currently in use, end the

operation immediately, and take the drive

off-line.

8003

Drive load did not complete
(The drive failed to successfully load a

tape.)

•

Press the Enter button to reboot.

•

Ensure the drive shows good status

through the drive status window.

•

Cycle power to the library or reboot

using the GUI touch screen.

•

Check the tape cartridge used in the last

operation for damage.

8004

Invalid drive was installed
(One or more installed drives are of a

type either unknown or not supported in

the current library personality.)

•

Press the Enter button to clear the

message.

•

Update the firmware if a newer revision

exists.

•

Invalid user initiated operation. Set

parameters correctly and try again.

9001

Orphan cartridge recovery failed
(The master module could not successfully

return an orphan cartridge to a slot

location.)

•

Make sure there is one empty slot in a

magazine in the master module.

•

Press the Enter button to reboot.

•

Cycle power to the library or reboot

using the GUI touch screen.

•

Check pass-through alignment.

•

Ensure that there are no obstructions

inside the library (all cartridges are in

magazines).

•

Check the tape cartridge used in the last

operation for damage.

Table 10

Fault Symptom Codes (continued)

FSC

Message

ERP

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