Measurement Specialties 9116 - Manual (Page 8)

Pressure Systems, Inc. Model 9116 User’s Manual
Page vii
www.PressureSystems.com
Our Company
Pressure Systems Incorporated, (PSI) develops, manufactures, and services level and pressure
measuring instruments where the highest level of traceable accuracy is required for aerospace,
industrial, municipal, and environmental applications. Our products have become the world
standard for electronic level and pressure measurement and scanning. We are committed to
the highest quality design, manufacture, and support of level and pressure instrumentation that
is in the best interest of our customers. PSI is an ISO-9001:2000 certified company.
Our Warranty
Pressure Systems, Inc., warrants NetScanner
™ System products to be free of defects in
material and workmanship under normal use and service for one (1) year.
Technical Support
Monday through Friday, during normal working hours, (7:30 am through 5:30 pm, Eastern time)
knowledgeable personnel are available for assistance and troubleshooting. Contact the
Applications Support Group or the Customer Services Department at Pressure Systems
(757-865-1243 or toll free 1-800-328-3665) if your scanner is not operating properly or if you
have questions concerning any of our products. E-mail assistance is available by contacting
[email protected].
Merchandise Return Procedures
If your scanner needs to be returned to Pressure Systems, obtain a Returned Merchandise
Authorization (RMA) from the Customer Service Department.
Be prepared to supply the following information when requesting the RMA:
• Part number
• Serial number
• Complete description of problems/symptoms
• Bill To and Ship To address
• Purchase order number (not required by PSI warranty repairs)
• Customer contact and telephone number
The above information, including the RMA number must be on the customer’s shipping
documents that accompany the equipment to be repaired. PSI also requests that the outside of
the shipping container be labeled with the RMA number to assist in tracking the repairs. All
equipment should be sent to the following address:
ATTN: PSI REPAIR DEPARTMENT (7-digit RMA number)
Pressure Systems, Inc.
34 Research Drive
Hampton, Virginia 23666