Problems and corrective measures—error messages, Problems and corrective measures—switch, Problem – Sun Microsystems FC Switch-8 and Switch-16 816-0830-12 User Manual

Page 170: Corrective measures

Advertising
background image

140

Sun StorEdge Network FC Switch-8 and Switch-16 Installation and Configuration Guide • October 2001

path and that the path is not available for a failover operation. Both paths of a dual
connected Sun StorEdge A5200 array are ONLINE. Only one path of a Sun StorEdge
T3 array is ONLINE; the other path is STANDBY.

Check that the

cfgadm

listing to verify

Ap_Ids

, representing Fabric-connected

Sun StorEdge T3 Array paths, are configured and in the normal condition.

Check

/var/adm/messages

or Network Storage Agent for any related errors

Check the SANsurfer GUI for error counters.

If the problem persists, contact your Sun Service representative.

Problems and Corrective Measures—Error
Messages

Problem

ONLINE/OFFLINE messages appear in

/var/adm/messages

or on the console.

Corrective Measures

Check the SANsurfer GUI port details for increasing error counters.

Run Stortools to test HBA status (

qlctest

).

Check Network Storage Agent for messages or events.

If the problem persists, contact your Sun Service representative.

Problems and Corrective Measures—Switch

Problem

You cannot connect to a switch with the SANsurfer GUI.

Corrective Measures

Verify that the switch is powered on and has an Ethernet cable connected to it.

Make sure the switch is not in Force Prom Mode.

Advertising