Help error messages, Application error messages – Sun Microsystems FC Switch-8 and Switch-16 816-0830-12 User Manual

Page 179

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Appendix B

Error Messages

149

Help Error Messages

TABLE B-4

Help Messages

Application Error Messages

TABLE B-5

Application Messages

Error Message

Corrective Action

Could not find help.txt file in archive. Java
Archive may be corrupt.

The SUNWsmgr package was not installed correctly, or
has become corrupted: re-install the SUNWsmgr
package.

Error Message

Corrective Action

User Login Failed.

Enter correct login ID and password and retry.

Failed reading Fabric from file …

Verify that Fabric file exists and has correct permissions.

Error encountered while accessing selected
configuration file.

Verify that configuration file exists and has correct
permissions.

This function is not available to guest user.

Login as admin or superuser and retry.

This function only available to super user.

Login as superuser and retry.

Invalid ip Address: …

Enter a correct IP address and retry.

Could not save topology to switch …

Verify network connection

1

to Fabric and retry.

1. Verify network connection to Fabric:

Check that the correct IP address for the Fabric is entered in the Fabric Display. If the address is incorrect, then enter the correct IP
address for the network switch in the Fabric.

Verify that the gateway address is correctly configured on the workstation. If the gateway is incorrect, then configure the correct gate-
way.

Verify that the Fabric is accessible through the network. For example, ping the switch and verify that responses are not being dropped.
If the Fabric is not accessible, then diagnose network the problem, or try to access the Fabric from a different workstation.

Try to access the Fabric from a workstation on the same subnetwork as the Fabric. If the Fabric is manageable on the same subnetwork,
but is not manageable through a network gateway, then examine the network configuration (gateway address, subnet mask, etc.) on
the network switch to verify that it is correct..

Examine the switch itself. Verify that the switch is powered on, and that the heartbeat LED is blinking
normal ly. If the heartbeat indicates an error, then contact customer support.

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