Cobalt Digital FUSION 3G 9901-UDX 3G_HD_SD Up Down_Cross Converter - Manual (Page 37)

9901-UDX-OM (V1.15) 9901-UDX PRODUCT MANUAL 1-33
Introduction
Warranty and Service Information
Warranty and Service Information
Cobalt Digital Inc. Limited Warranty
This product is warranted to be free from defects in material and workmanship for a period of five (5)
years from the date of shipment to the original purchaser, except that 4000, 5000, 6000, 8000 series
power supplies, and Dolby
®
modules (where applicable) are warranted to be free from defects in
material and workmanship for a period of one (1) year.
Cobalt Digital Inc.'s (“Cobalt”) sole obligation under this warranty shall be limited to, at its option, (i)
the repair or (ii) replacement of the product, and the determination of whether a defect is covered under
this limited warranty shall be made at the sole discretion of Cobalt.
This limited warranty applies only to the original end-purchaser of the product, and is not assignable or
transferrable therefrom. This warranty is limited to defects in material and workmanship, and shall not
apply to acts of God, accidents, or negligence on behalf of the purchaser, and shall be voided upon the
misuse, abuse, alteration, or modification of the product. Only Cobalt authorized factory
representatives are authorized to make repairs to the product, and any unauthorized attempt to repair
this product shall immediately void the warranty. Please contact Cobalt Technical Support for more
information.
To facilitate the resolution of warranty related issues, Cobalt recommends registering the product by
completing and returning a product registration form. In the event of a warrantable defect, the
purchaser shall notify Cobalt with a description of the problem, and Cobalt shall provide the purchaser
with a Return Material Authorization (“RMA”). For return, defective products should be double boxed,
and sufficiently protected, in the original packaging, or equivalent, and shipped to the Cobalt Factory
Service Center, postage prepaid and insured for the purchase price. The purchaser should include the
RMA number, description of the problem encountered, date purchased, name of dealer purchased
from, and serial number with the shipment.
Cobalt Digital Inc. Factory Service Center
2406 E. University Avenue
Office: (217) 344-1243
Urbana, IL 61802 USA Fax: (217) 344-1245
www.cobaltdigital.com Email: [email protected]
THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES
EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE AND OF ALL OTHER OBLIGATIONS OR
LIABILITIES ON COBALT'S PART. ANY SOFTWARE PROVIDED WITH, OR FOR USE WITH,
THE PRODUCT IS PROVIDED “AS IS.” THE BUYER OF THE PRODUCT ACKNOWLEDGES
THAT NO OTHER REPRESENTATIONS WERE MADE OR RELIED UPON WITH RESPECT TO
THE QUALITY AND FUNCTION OF THE GOODS HEREIN SOLD. COBALT PRODUCTS ARE
NOT AUTHORIZED FOR USE IN LIFE SUPPORT APPLICATIONS.
COBALT'S LIABILITY, WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE, IS
LIMITED TO THE REPAIR OR REPLACEMENT, AT ITS OPTION, OF ANY DEFECTIVE
PRODUCT, AND SHALL IN NO EVENT INCLUDE SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS), EVEN IF IT HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.