CognitiveTPG DLXi - Manual (Page 317)

T R O U B L E S H O O T I N G
format, troubleshoot as usual. Reassemble the whole file and try it
again after the bad format is working.
Printer will not print at high speed.
Cause: The printer has received a
VARIABLE LOWSPEED
or
VARIABLE NORMAL
command.
• Cure: Send the printer a
VARIABLE HIGHSPEED
command.
Cause: If you are using a high speed Barcode Blaster, the printer
may have received one of the following commands or command
parameters:
MULTIPLE
OFFSET
WIDTH
VARIABLE MODE 1
or
VARIABLE MODE 2
Nonzero
header line
X parameter
These will cause the printer to reduce speed while printing.
• Cure: Rewrite your label format to avoid these commands.
Cutter-equipped printer does not cut labels.
Cause:
VARIABLE AUTOCUT
is OFF, and the label formats do not
contain a
HALT
command.
• Cure: Send the printer a
VARIABLE AUTOCUT ON
command, or
place a
HALT
command in each label format.
Random dots on label, or printed labels are truncated at the
bottom.
Cause: The label format exceeds printer memory limits.
• Cure: Rewrite the format to use less memory.
Printed label is greatly elongated and is "grayed".
Cause: The label format contains more than one
PITCH
command.
• Cure: Remove any extraneous
PITCH
commands.
308 Revision F, January 2012, CognitiveTPG