Controlled Products Systems Group SLIDESMART DC 10F User Manual
Page 120
Smart DC Controller Troubleshooting
6-22
SlideSmart DC Installation and Reference Manual
Revision D
ER
R
O
R
4
MA
STER-SL
A
V
E
COM
Th
e S
m
ar
t
D
C
Control
le
r
h
as
de
tected a c
ommuni
cati
on
e
rro
r
be
twe
en m
aste
r and sl
ave
i
n
a dual
gate
insta
lla
tio
n
.
Se
ve
ral
po
ssib
le
cause
s:
-
M
aste
r/Sl
ave
com
m
u
n
icatio
n
cabl
e
h
as not be
en
i
n
stal
le
d
corr
ectl
y.
S
ee
.
- M
as
te
r/
Sl
ave
n
ot config
ur
ed
pr
op
er
ly
th
ro
u
gh
th
e
In
stal
le
r M
enu.
- O
p
er
at
or
no
t p
rop
er
ly
ea
rt
h
g
ro
u
nd
ed
.
-
M
ast
er
/S
la
ve
commu
n
icat
io
n
cab
le
i
n
st
al
led
in
s
am
e
co
n
d
uit as
h
igh
-vol
tage
AC
p
owe
r.
- One
o
p
er
at
or doe
s not h
ave
powe
r appl
ie
d
to
it.
-
One
o
p
er
at
or
m
ay
h
ave
a
d
if
fe
re
n
t
sof
twa
re
ve
rs
ion
.
1.
Corr
ect co
mmuni
cati
on
ca
bl
e.
2.
V
er
if
y tha
t
ea
ch
o
p
er
at
or
is c
onf
ig
ur
ed
pr
ope
rl
y th
ro
u
gh
th
e
Insta
lle
r M
enu
. One
ope
rator m
u
st
be
se
t as
M
aste
r an
d th
e o
the
r
as Slave
usin
g the
I
n
stall
er
M
en
u
.
3.
I
n
st
al
l
gr
ou
n
d
r
od
p
er
NE
C
/NF
P
A
s
ta
n
d
ar
d
.
4.
I
n
st
al
l
se
p
ar
at
e c
ond
u
it
f
or
c
om
m
u
ni
ca
ti
on
cab
le
s.
5.
E
n
su
re
A
C
p
ow
er
is
p
re
se
n
t a
t b
ot
h
o
p
er
at
or
s
and al
l powe
r swi
tche
s ar
e ON
.
6.
Ch
eck t
h
e s
oft
w
ar
e v
ers
io
n
cu
rr
en
tl
y l
oa
d
ed
in th
e op
er
ator
by
p
res
sing
R
E
SE
T
. M
ake
sur
e bo
th ope
rators are
ru
nni
ng th
e sam
e
sof
twa
re
ve
rsion
.
ER
R
O
R
5
No
d
is
p
la
y
Th
e dis
p
la
y pr
ov
ide
s no in
dicati
on
of
th
is e
rr
or
, b
u
t it c
an ap
p
ear
in th
e
ST
AR
T
log
and m
eans th
at the
Sm
ar
t DC Co
ntr
oll
er
h
as de
te
cte
d
a
se
ri
ou
s i
n
te
rn
al
err
or
.
In
te
rn
al so
ft
w
ar
e/h
ar
dwa
re
e
rr
or
. Re
po
rt an
y in
stance
of
th
is
e
rro
r to
H
yS
ec
u
ri
ty
T
ech
ni
cal
S
u
ppo
rt.
1.
T
ur
n
bot
h s
w
it
ches
of
f t
o re
se
t
so
ft
wa
re
.
2.
U
pda
te
to
la
tes
t s
of
twa
re
v
ers
io
n usi
ng
S
T
AR
T
.
3.
R
epl
ac
e
Sm
art
DC
C
on
tr
ol
le
r.
ER
R
O
R
6
ST
C-V
F
D
COMM
E
R
R
N
ot u
sed in
Sl
ide
Sm
ar
t.
N
/A
N/A
ER
R
O
R
7
MENU CH
ECK
SUM
So
ft
w
ar
e i
ss
u
e
ex
is
ts
t
h
at
ma
y r
eq
u
ir
e
fa
ct
or
y res
et
.
Corr
upt
sof
tw
ar
e o
r da
ta.
Call
H
ySe
cu
rit
y T
echnica
l S
up
po
rt
for
a
ss
is
tance.
ER
R
O
R
8
RP
M S
E
N
SO
R
RPM
se
nso
r
d
iscon
ne
cte
d
.
M
ot
or Enco
de
r o
r w
ir
es ar
e
da
m
age
d or unpl
ug
ge
d.
Ch
ec
k wi
ri
ng
f
ro
m
th
e
m
oto
r
to
th
e S
m
art
DC
Cont
ro
ller
boa
rd.
ER
R
O
R
9
B
A
TTE
R
Y
D
IS
C
ONN
E
Th
e S
m
ar
t
D
C
Control
le
r
d
ete
cte
d
th
er
e
is
no ba
tte
ry
con
n
ec
te
d.
Th
e
b
atte
rie
s
ar
e di
sconn
ecte
d
, or a wirin
g f
aul
t
ex
is
ts.
Slid
eS
m
ar
t o
p
er
at
ors
sh
ip w
ith
a
w
ir
e
disco
nne
cte
d
to
pr
ev
en
t b
atte
ry
d
ra
in.
1.
E
n
su
re
th
e r
ed wi
re
i
n
th
e u
p
pe
r l
eft
co
rner
of th
e con
tr
ol
box
is con
n
ec
te
d to
th
e swi
tch
.
2. C
orre
ct
a
ny
is
su
es
wit
h
ba
tt
er
y wi
rin
g.
3.
Check t
he 35 amp
fus
e
on t
he
circuit
board
.
ER
R
O
R
10
SL
O
W
D
O
WN
SWI
T
CH
N
ot u
sed in
Sl
ide
Sm
ar
t.
N
/A
N/A
T
a
ble 6-1.
Smart
DC C
o
n
trol
le
r - T
roubl
eshoot
ing
Disp
la
y
D
escript
io
n
Po
ss
ible
Ca
us
es
So
lut
io
n
s
Con
d
it
io
n
Alert,
E
rr
o
r o
r Fault