Media-handling problems – HP LaserJet 3055 User Manual
Page 355
Problem
Cause
Solution
The printed page contains wrinkles or
creases.
The media might be loaded incorrectly
or the input tray might be too full.
Turn over the stack of paper in the
input tray, or try rotating the paper 180°
in the input tray.
Verify that the media is loaded
correctly and that the media guides are
not too tight or too loose against the
stack. See
The media might not meet
HP specifications.
Use a different paper, such as high-
quality paper that is intended for laser
printers. See
.
The paper path is curling the media.
Open the rear output door to print to
the straight-through output path.
Air pockets inside envelopes can
cause them to wrinkle.
Remove the envelope, flatten it, and try
printing again.
Toner appears around the printed
characters.
The media might be loaded incorrectly.
Turn over the stack of paper in the tray.
If large amounts of toner have
scattered around the characters, the
paper might have high resistivity.
Use a different paper, such as high-
quality paper that is intended for laser
printers. See
.
An image that appears at the top of the
page (in solid black) repeats farther
down the page (in a gray field).
Software settings might affect image
printing.
In your software program, change the
tone (darkness) of the field in which the
repeated image appears.
In your software program, rotate the
whole page 180° to print the lighter
image first.
The order of images printed might
affect printing.
Change the order in which the images
are printed. For example, have the
lighter image at the top of the page,
and the darker image farther down the
page.
A power surge might have affected the
all-in-one.
If the defect occurs later in a print job,
turn the all-in-one off for 10 minutes,
and then turn on the all-in-one to
restart the print job.
Media-handling problems
Use the information in this section when the all-in-one experiences media-handling problems.
ENWW
Print problems
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