HP LaserJet 3055 User Manual

Page 360

Advertising

Problem

Cause

Solution

The telephone line might not be working. Do one of the following:

●

Increase the volume on the all-in-
one, and then press

Start Fax

the control panel. If you hear a
dial tone, the telephone line is
working.

●

Disconnect the all-in-one from the
telephone jack, and then connect
a telephone. Try to make a
telephone call to verify that the
telephone line is working.

Incoming fax calls are not being
answered by the all-in-one.

A voice-messaging service might be
interfering with the all-in-one as it
attempts to answer calls.

Do one of the following:

●

Disable the messaging service.

●

Get a telephone line that is
dedicated to fax calls.

●

Set the all-in-one answer mode to
Manual. In manual mode, you
must start the fax-receive process
yourself. See

Setting the answer

mode

for more information.

●

Leave the all-in-one set to
automatic mode and lower the
rings-to-answer setting for the all-
in-one to a number less than the
rings-to-answer setting for the
voice mail (see

Changing the

rings-to-answer setting

). The all-in-

one will answer all incoming calls.

The all-in-one might be out of paper
and the memory is full.

Refill the media input tray. Press

The all-in-one prints all of the faxes it
has saved in memory and then
resumes answering fax calls.

Faxes are not printing.

The media input tray is empty.

Load media. Any faxes that are
received while the input tray is empty
are stored in memory and will print
after the tray has been refilled.

The receive-to-PC option might be
selected, and faxes are being received
by the computer.

Check to determine whether the
computer is receiving faxes. See