Enww print problems 335 – HP LaserJet 3055 User Manual

Page 353

Advertising
background image

Problem

Cause

Solution

The amount of background toner
shading becomes unacceptable.

The media might not meet
HP specifications.

Use a different paper with a lighter
basis weight. See

Media specifications

.

The single-sheet priority input tray
might be installed incorrectly.

Make sure that the single-sheet priority
input tray is in place.

The print-density setting is too high.

Decrease the print-density setting
through HP ToolboxFX or the
embedded Web server. This decreases
the amount of background shading.

Very dry (low humidity) conditions can
increase the amount of background
shading.

Check the all-in-one environment.

The print cartridge might be low. If you
are using a non-HP print cartridge, no
messages appear on the all-in-one
control panel or in the HP ToolboxFX.

Replace the print cartridge. See

Changing the print cartridge

.

Toner smears appear on the media.

The media might not meet
HP specifications.

Use media that meets
HP specifications. See

Media

specifications

.

If toner smears appear on the leading
edge of the paper, the media guides
are dirty, or debris has accumulated in
the print path.

Clean the media guides and the paper
path. See

Cleaning the paper path

.

The print cartridge might be low. If you
are using a non-HP print cartridge, no
messages appear on the all-in-one
control panel or in the HP ToolboxFX.

Replace the print cartridge. See

Changing the print cartridge

.

The fuser temperature might be too low. In the printer driver, make sure the

appropriate media type is selected.

The toner smears easily when touched.

The all-in-one is not set to print on the
type of media on which you want to
print.

In the printer driver, select the Paper
tab and set Type is to match the type
of media on which you are printing.
Print speed might be slower if you are
using heavy paper.

The media might not meet
HP specifications.

Use media that meets
HP specifications. See

Media

specifications

.

The paper path might need cleaning.

Clean the all-in-one. See

Cleaning the

all-in-one

.

The power source might be defective.

Plug the all-in-one directly into an AC
outlet instead of into a power strip.

The print cartridge might be low. If you
are using a non-HP print cartridge, no
messages appear on the all-in-one
control panel or in the HP ToolboxFX.

Replace the print cartridge. See

Changing the print cartridge

.

Marks repeatedly appear at even
intervals on the page.

The all-in-one is not set to print on the
type of media on which you want to
print.

In the printer driver, make sure that the
appropriate media type is selected.
Print speed might be slower if you are
using heavy paper.

Internal parts might have toner on them. The problem typically corrects itself

after a few more pages.

ENWW

Print problems

335

Advertising
This manual is related to the following products: